Terms and Conditions

How many lessons will there be?

You will weekly lessons wherever possible, in line with the school’s calendar.

What if a lesson is missed?

If the child misses a lesson but the tutor is present, then we are unable to waive the fee. In the case of a longer-term illness, then we may be able to waive the fee if you contact us in sufficient time. It may be possible for the tutor to rearrange their schedule, or to have a ‘double’ lesson in the future.

If a pupil misses a lesson because of school INSET day or school trip, we will try to make this up, but cannot always guarantee that this will be possible. 

If the tutor is ill, and is unable to rearrange the lesson, or arrange for another tutor to cover it, then a refund will be organised when appropriate.

What if my child wants to stop lessons?

You will not be able to terminate the contract during the first 3 months. After this, the following will apply:

You can terminate lessons at any time with a minimum of three week’s notice. You can terminate lessons if a child moves schools to one where York Music Service does not operate. Six week’s notice is required in these circumstances.

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